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Training Consultant

Company: VirtualVocations
Location: Moreno Valley
Posted on: October 30, 2024

Job Description:

A company is looking for a Training Consultant (Remote) to facilitate and improve team performance through coaching and training.



Key Responsibilities

Monitor and evaluate team member performance to enhance client service and call effectiveness
Identify training needs and align training/coaching based on performance evaluations
Create training materials and facilitate learning opportunities to achieve business goals


Required Qualifications

Associate's degree required; bachelor's preferred or equivalent experience
3-5 years of training and coaching experience
3-5 years of call center experience
3-5 years of sales and customer service experience
3-5 years of experience in the education industry (e.g., Admissions, Student Support)

Keywords: VirtualVocations, Newport Beach , Training Consultant, Professions , Moreno Valley, California

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