Client Experience Manager
Company: VirtualVocations
Location: Long Beach
Posted on: November 19, 2024
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Job Description:
A company is looking for a Client Experience Manager (B2B
SaaS).
Key Responsibilities:
Assist clients via chat/email support and provide ongoing
solutions
Develop and maintain knowledge base to enhance support
efficiency
Identify opportunities to improve customer experience and advocate
for product enhancements
Required Qualifications:
Experience as a Rehab Clinician (SLP, OT, PT, COTA, or PTA)
Highly analytical mindset with troubleshooting experience in
software
Proactive and self-motivated with the ability to learn quickly
Bachelor's degree with strong academic performance
Highly proficient in MS Excel
Keywords: VirtualVocations, Newport Beach , Client Experience Manager, Executive , Long Beach, California
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here to apply!
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