Sr. Regional Director of Operations

Company: Spring Education Group
Location: San Diego
Posted on: November 8, 2024

Job Description:

Spring Education Group is a multi-brand education network of superior private school institutions spanning infant care through high school. The network (currently composed of approximately 220 schools) brings together some of the best private school programs in the country, with proven track records educating children through unique and carefully crafted curricula.Position OverviewWe are seeking a dynamic and experienced Senior Operations Director that brings substantial experience in multi-unit operations, demonstrating the ability to lead across a diverse portfolio of up to 25 early childhood education (ECE) sites. This leadership role is responsible for driving enrollment growth, ensuring schools meet financial targets, maintaining operational efficiency, and ensuring compliance with all regulatory standards. The Senior Operations Director will work closely with Regional Directors to align on strategic goals, optimize school performance, and create a consistent, high-quality educational experience.Responsibilities

• Oversee up to 25 ECE sites, providing leadership and operational guidance to ensure schools run efficiently and meet high-quality standards.
• Supervise and mentor a team of Regional Directors, ensuring they have the tools, support, and strategic direction needed to manage their schools effectively.
• Develop and implement long-term strategies to enhance operational efficiency, profitability, and overall performance, in line with organizational goals.
• Collaborate with admissions and marketing teams to drive enrollment and re-enrollment growth, creating and executing strategies to meet targets.
• Partner with school leadership to manage budgets, drive enrollment, and ensure compliance with safety and regulatory standards.
• Ensure the implementation of operational standards, policies, and best practices across all schools to maintain consistency and performance excellence.
• Work closely with the EVP of Operations to develop and execute strategies that align with the company's goals and the vision for the ECE division.
• Collaborate with cross-functional teams, including finance, HR, marketing, and education, to ensure operational initiatives support broader company objectives.
• Review and monitor school budgets, providing support for financial planning, forecasting, and resource allocation.
• Lead efforts to enhance the school experience for families by improving facilities, communication, and program quality. Support the development and execution of staff training programs to ensure all schools maintain high educational and operational standards.
• Conduct regular site visits to assess school operations, provide coaching to Regional Directors, and ensure compliance with internal and external standards.
• Build a culture of accountability, performance excellence, and continuous improvement within the region.Qualifications
  • Bachelor's degree in business management or a related field (Master's degree preferred).
  • 7+ years of experience in operations management, preferably in multi-unit operations.
  • Proven leadership skills with experience managing teams, including Regional Directors or similar roles.
  • Strong expertise in budget management, operational efficiencies, and a proven record of outstanding site operations, including safety and compliance.
  • Ability to think strategically while managing day-to-day operational needs across multiple sites.
  • Excellent communication and relationship-building skills with internal and external stakeholders.
  • Willingness to travel as needed to support schools and attend leadership meetings.Physical Demands:
    • Frequent walking and standing (over 50%)
    • Frequently reaching (over 50%)
    • Frequent speaking and listening (over 75%) to staff, children, and parents. Must be proficient in speaking, writing, and reading English
    • Employee is regularly required to speak, hear, and use clear vision with or without correction. This may include viewing small numbers
    • Frequent use of computer keyboard and mouse (over 50%)
    • Often bending, squatting, stooping, kneeling, and twisting to interact with children (25-50%)
    • Occasional work on ladders and climbing stairs (10-25%)
    • Occasionally carrying and lifting (10-25%) 25 pounds or less
    • Occasional rising from the floor (10-25%)
    • 50-hour work week minimum, and regular overtime as required by position
    • Travel to work sites over 75%Travel:Must be able to travel by air, rail, or motor vehicle to assigned schools and required training and development. Work Environment & Additional Requirements:The noise level in the work environment is usually moderate. Regional Directors will be required to work more than 40 hours a week, often including school activities at night and on weekends. Position is year-round.Safety:You are expected to perform your position according to SEG safety policies and procedures, as well as federal, state and local regulations. All safety concerns and incidents are to be reported immediately to your direct superior.The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively "Company") is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.
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Keywords: Spring Education Group, Newport Beach , Sr. Regional Director of Operations, Executive , San Diego, California