Assistant Store Manager - Del Monte Shopping Center
Company: The J.Jill Group
Location: Monterey Park
Posted on: October 19, 2024
Job Description:
Our Brand : J.Jill is a national lifestyle brand that provides
apparel, footwear and accessories designed to help its customers
move through a full life with ease. The brand represents an easy,
thoughtful, and inspired style that celebrates the totality of all
women and designs its products with its core brand ethos in mind:
keep it simple and make it matter. J. Jill offers a high touch
customer experience through over 200 stores nationwide and a robust
ecommerce platform. J.Jill is headquartered outside Boston.Overview
: The Assistant Manager supports the Store Manager in maximizing
store potential, achieving sales productivity goals and
profitability as well as hiring, coaching and developing associates
as selling and style advisors. Works closely with the Store Manager
to carry out corporate policies and assist with ensuring excellent
J.Jill visual merchandising and operational standards. In the
absence of the Store Manager and Co-Manager, the Assistant Manager
acts in the capacity of the Manager on Duty.Responsibilities :
Sales Generation and PerformanceProvides leadership in achieving
individual and store sales and productivity performance goals:
- Review all store goals and results and assist with implementing
actionable plans to improve store performance if necessary
- Ability to forecast business and communicate appropriate goals
to associates to drive results and hold teams accountable, while
managing expenses
- Assist with communicating store and individual goals to all
associates in the store and use metrics to motivate associates to
contribute their best efforts
- Utilize the current store reports and tools to consistently and
effectively coach and communicate goals and priorities to all
associates
- Identify and celebrate individual and team successes
- Build customer loyalty by leading associates to create genuine
connections with customers, assist with company sponsored outreach
to acquire new customers and participate in local customer outreach
opportunities to increase customer visit frequency
- Work with customers to resolve merchandise and customer service
issues timely and effectively, ensuring a positive customer
experience and continued customer loyaltyCoaches Store TeamPromote
a positive and energetic store atmosphere of teamwork as well as
individual associate contribution:
- Act as a role model for selling culture by delighting customers
with service that is unique to their needs and helping customers
build an entire wardrobe by providing guiding, helpful advice
- Ensure an effective leader is scheduled and functioning in the
role of sales leader on the sales floor at all times
- Challenge individuals to learn and grow and try new skills and
selling approaches and share successes with one another
- Encourage store associates to try on new styles to enhance
product knowledge
- Encourage store associates to project J. Jill brand and style
advisor imageTalent Management
- Assist the Store Manager in identifying and recruiting talent
to support J. Jill culture and brand goals and objectives, and
assist with filling open positions in a timely manner
- Conduct ongoing training and development of all associates on
selling culture and techniques, policies and procedures, and
operational and visual merchandising standards
- Assist the Store Manager with evaluating associate performance
and developing associate skills and knowledge through feedback and
challenging assignmentsVisual Merchandising
- Assist with planning and executing floor set and ongoing
re-merchandising of store
- Ensure excellent visual standards are consistently
maintained
- Replenish the sales floor according to minimum product level
standardsOperational Excellence
- Assist with developing weekly store schedules to maximize
coverage during peak selling time. Adjust schedules as needed to
meet customer needs
- Ensure daily use of current reports and tools to plan strategy
of floor coverage and management of tasks
- Participate in all operational areas and functions including:
knowledge and implementation of all company policies and
procedures, marketing, product replenishment, markdowns and
promotions, store cleanliness and backroom organization
- Assist with protecting company assets and reduce merchandise
shrink by overseeing internal, external and administrative
inventory processes according to company procedures
- Ensure compliance to company policies and procedures, and
federal, state, and local employment laws to ensure a safe
environment and protect Company assets
- Work with the Store Manager as needed on loss prevention
investigationsQualifications :
- 2-4 years Women's Specialty Retail
experience required, 1+ years in a Store Management position
preferredPoint of Sale and general office software technical
experienceExperience in relevant Human Resource processes
- Strong leadership qualities, training and team building
skills
- Excellent customer service skills with statistical track record
in all areas of sales
- Experience in recruiting and retaining a talented sales and
support team
- Strong communication and analytical skills
- Strong style, merchandising and wardrobing skillsAbout Us : At
J.Jill, we believe our associates should be seen, valued, and
celebrated. We support the advancement of our associates by
harnessing their unique contributions to grow and improve, and our
success is guided by a culture that values keeping it simple and
making it matter. J.Jill is an equal opportunity employer and is
committed to providing an inclusive and professional workplace free
from discrimination and harassment. All employment decisions at
J.Jill are based solely upon business needs, job requirements and
individual qualifications without regard to race, color, religion,
sex, pregnancy and pregnancy related conditions, gender identity,
gender expression, national origin, sexual orientation, sexual and
reproductive health decisions, age, marital status, disability,
genetic information, military or veteran status or any other
legally protected status. J.Jill provides reasonable accommodation
to qualified individuals, in accordance with applicable laws. If
you need to inquire about an accommodation to assist with
completing the application process, please email
#J-18808-Ljbffr
Keywords: The J.Jill Group, Newport Beach , Assistant Store Manager - Del Monte Shopping Center, Executive , Monterey Park, California
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